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Publications
3079 publication(s) trouvée(s)
Article scientifique
Service tangibility on repeat visits in two-five star rated hotels in Nairobi County
This study evaluated the influence of service tangibility on repeat visits in two-five star rated Hotels in Nairobi County. The …
Article scientifique
Effect of talent management on service delivery in the hospitality industry
Talent management impacts on service delivery in the hospitality industry. The aim of the study was to assess the effect …
Article scientifique
Transformation leadership style and employee job satisfaction in county government of Kakamega, Kenya
Transformational leadership is critical because of its contribution to organizational positive outcomes such as improved performance, motivation, and employee job …
Article scientifique
Precursors and outcome of customer satisfaction/delight in business-to-consumer relationships in Botswana
Purpose: This study examines the degree and the extent to which the satisfaction/delight of cellular network customers in Botswana is …
Article scientifique
Illustrating school-to-work transition through drawings: An exploratory study with a sample of South African students
Orientation: Unemployment is a matter of great concern within the South African context.Research purpose: The purpose of this study was …
Article scientifique
Positive deviant unemployed individuals: Survivalist entrepreneurs in marginalised communities
Purpose: This exploratory study aimed to provide a description of the experiences and perceptions of survivalist entrepreneurs in under-resourced communities. …
Article scientifique
Critical success factors for integrating talent management strategies with wellness interventions
Orientation: The current demands in organisations continue to challenge the need for creative, flexible and responsive talent to ensure customers’ …
Article scientifique
The relationship between a microfinance-based healthcare delivery platform, health insurance coverage, health screenings, and disease management in rural Western Kenya
BACKGROUND: Structural barriers often prevent rural Kenyans from receiving healthcare and diagnostic testing. The Bridging Income Generation through grouP Integrated …
Article scientifique
Influence of employer-employee relationships on service quality in the hospitality industry in Nakuru County, Kenya
Employees are the backbone of the hospitality industry, and the people in service are inseparable from the service they provide. …
Article scientifique
Examining the influence of supplier integration on supply chain performance in South African small and medium enterprises
Background: As the South African economy continues to grow, the role of small and medium-sized enterprises (SMEs) as a potential …
Article scientifique
Utilisation of digital central supplier database in enabling electronic procurement in the Limpopo provincial departments
Background: The establishment of a digital central supplier database (CSD) in the Limpopo provincial departments was envisaged not only to …
Article scientifique
Willingness of community based health insurance uptake and associated factors among urban residents of Oromia regional state, Oromia, Ethiopia, a cross-sectional study
BACKGROUND: Globally, Millions of people cannot use health services because of the fear of payment for the service at the …
Article scientifique
Budgeting challenges on the path towards universal health coverage: the case of Benin
BACKGROUND: In its pursuance of universal health coverage (UHC), the government of Benin is piloting a project of mandatory social …
Article scientifique
Availability, price, and affordability of WHO priority maternal and child health medicine in public health facilities of Dessie, north-East Ethiopia
BACKGROUND: Access to health care is a fundamental human right, and the provision of affordable, high-quality, and appropriate medicines for …
Article scientifique
Impact of venture capital financing on small- and medium-sized enterprises’ performance in Uganda
Background: Small- and medium-sized enterprises (SMEs) in Africa and Uganda suffer from lack of finance for their survival and growth. …
Article scientifique
What we need is health system transformation and not health system strengthening for universal health coverage to work: Perspectives from a National Health Insurance pilot site in South Africa
BACKGROUND: Globally, universal health coverage (UHC) has gained traction as a major health priority. In 2011, South Africa embarked on …
Article scientifique
The integration of Management Accounting Practices as an innovative strategy towards sustaining small businesses operating in eThekwini metropolitan, South Africa
The adoption of Management Accounting Practices (MAPs) has been acclaimed for providing positive administrative and strategic influence on large organizations, …
Article scientifique
Promoting SMEs effectiveness through innovative communication strategies and business-IT alignment
The firm’s effective alignment of Information Communication Technology (ICT) capabilities with the SME’s business process to achieve agile communication strategies …
Article scientifique
Design thinking in entrepreneurship education: Understanding framing and placements of problems
Orientation: Design thinking presented an alternative lens for entrepreneurship education. Research purpose: The purpose of this article was to illustrate …
Article scientifique
Policy dialogue and participation: a new way of crafting a national health financing strategy in Morocco
BACKGROUND: Policy dialogue for health policies has started to gain importance in recent years, especially for complex issues such as …