Digital Resilience in Turbulent Times: A Narrative Review of Strategic Management, Digital Capabilities, and Ecosystem Interdependence in the Global Technological Industry
Résumé
Digital resilience has emerged as a critical determinant of competitiveness in the global technological industry amid recurring economic disruptions and increasing global interdependence. This narrative review examines how technological firms develop and sustain resilience through the interaction of digitalisation and strategic management within complex ecosystem contexts. Guided by the resource-based view and dynamic capabilities theory, resilience is conceptualised as the continuous reconfiguration of digital and organisational resources to maintain adaptability and long term performance. A narrative synthesis approach was used to integrate scholarly literature and industry evidence across five interrelated themes, namely digital enabled adaptive capability, strategic flexibility and organisational reconfiguration, resource orchestration and digital asset utilisation, ecosystem interdependence and systemic vulnerability, and transformational resilience and long term adaptation. Empirical illustrations from leading firms such as Amazon, Microsoft, Google, Netflix, and Tesla demonstrate how cloud computing, artificial intelligence, and real time analytics enable operational continuity, rapid decision making, and strategic renewal during disruption. Findings indicate that digital technologies alone do not ensure resilience, as outcomes depend on strategic integration, organisational alignment, and ecosystem positioning, while heightened interdependence increases exposure to systemic risk. Review concludes that digital resilience is a dynamic capability shaped through continuous learning, resource reconfiguration, and the institutionalisation of agile practices embedded within organisational systems. From a policy perspective, study underscores strengthening digital infrastructure, cybersecurity, and data governance frameworks, alongside organisational strategies that prioritise digital integration, decentralised decision making, and data driven responsiveness. This review contributes by integrating the resource based view and dynamic capabilities theory into a unified framework of digital resilience, advancing a multi dimensional understanding of how digital assets are orchestrated through strategic management within global ecosystems, while identifying gaps related to firm heterogeneity, ecosystem governance, longitudinal development of resilience capabilities.
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