Employee Welfare Facilities and Organisational Outcomes: A Study of Employee Performance, Job Satisfaction and Organisation-al Commitment in the Nigerian Manufacturing Industry

Résumé

This research investigated the relationships among employee welfare facilities, employee performance, job satisfaction, and organisational commitment in the Nigerian manufacturing industry. The researchers based the paper on the Functional Theory of Labour Welfare, the Social Exchange Theory, and the Expectancy Theory. They used a survey research design and selected a sample of 195 employees from Cadbury Nigeria PLC in Lagos State. Using a formula, they determined a sample size of 131, and respondents returned 100 completed questionnaires, yielding an 88% response rate. The data were analysed using the Pearson correlation coefficient at the 0.05 significance level in SPSS version 20. Findings showed that there were significant positive relationships between employee welfare facilities and employee performance (r =.843, p <.05), employee welfare facilities and organisational commitment (r =.872, p <.05) and employee welfare facilities and employee job satisfaction (r =.891, p <.05). The research concludes that health insurance, housing, hygienic facilities, transport, rest and lunch rooms and recreational facilities are important in employee welfare measures which lead to a strong positive organisational outcomes. The study suggests that management should establish adequate welfare amenities that meet employees' expectations, ensure workplace safety and health, and maintain an open-door policy to address welfare concerns. Through these initiatives, performance, job satisfaction, and commitment are likely to improve, and organisational revenue is likely to increase.

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