Assessment of Patient Satisfaction and Associated Factors in Postoperative Pain Management at University of Gondar Compressive Specialized Hospital, Northwest Ethiopia, A Cross Sectional study.

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Abstract Background: The main aim of this study was to assess the level of patient’s satisfaction and associated factors in post-operative pain management. Methods: An institutional based cross sectional study was conducted from April, 11-May 15, 2018. Data were collected by structured, pre-tested patient interview questionnaire and chart review. Level of patient satisfaction was measured by using five-point Likert scale and checklist. The coded data were entered to Epi-info software version 7 and analyzed using statistical package for social sciences software version 23.The strength of the association was presented using adjusted odd ratio with 95% confidence interval and p-value<0.05 was considered as statistically significant.Results: A total of 418 patients were included in this study with a response rate of 98.58 %. The overall proportion of patients who were satisfied with pain management services was 72.2 % [95%CI:67.7-76.6].ASA1[AOR=3.55:95%CI=1.20-10.55]&ASA2 patients[AOR=3.72:95%CI=1.04-13.28],Patients with no post-operative pain [AOR=1.86:95%CI=1.02-3.39],post-operative nerve block [AOR=9.14:95%CI=3.93-20.86],analgesic before request[AOR=6.90:95%CI=3.72-12.83] and receiving postoperative analgesics [AOR=6.10:95%CI=1.17-33.91)] were significantly associated with level of satisfaction. Conclusion: Pain assessment during immediate postoperative period, providing regular based analgesia before patient request and to promote the practice of post-operative nerve block are important to increase the level of satisfaction.

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