Knowledge and use of Information and Communications Technology in healthcare delivery among healthcare providers in Ketu South municipality

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Abstract Background: According to research, Information Communication Technology (ICT) adoption is linked to increased productivity and economic growth. The benefits of using Information Technology (IT) in the health field are well-known and can help in the promotion of; patient-centered care, care quality, and education of health workers and patients. Despite this, IT implementation is complicated and requires changes at multiple levels, including patients, healthcare practitioners, and healthcare organizations. Hence, this study seeks to examine the level of knowledge and use of ICT among healthcare practitioners' in delivering healthcare. Materials and Methods: A descriptive cross-sectional study design was used with a structured questionnaire administered to 198 participants. Data was entered into Epi-data version 4.0, cleaned before being exported to Stata version 17 for analysis. Frequency tables were used to display the background characteristics. Cross tabulation was also done to determine the association between Knowledge, socio-demographic, utilization of information and barriers to use of ICT in healthcare delivery. Findings: Overall, 126 (63.6%) were women. Majority of the respondents (56.1%) had good knowledge about ICT, a great portion of the respondents (69.7%) had utilized ICT and the top four usage of internet by the respondents were, for research, for social media, access to news and for mailing in the proportions of 33.1%, 25.3%, 21.8% and 19.8 respectively. Conclusion: Even though a great portion of healthcare providers in Ketu South Municipality preferred using ICT tools in working we discovered knowledge and usage gaps. Therefore, we recommend health workers be frequently trained on how to effectively use computers in healthcare delivery in order to successfully integrate ICT into our healthcare system.

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