Strategies to Implement Integrated Land Management Information System to Improve Issuance of Certificates of Right of Occupancy in Tanzania

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Abstract Land offices in Tanzania struggle with poor use of management systems including the Integrated Land Management Information System (ILMIS) on the issuance of Certificates of Right of Occupancy (CRO). This study assessed strategies used to implement the ILMIS on CRO issuance in Tanzania. The study was theoretically guided by the Diffusion of Innovation theory (DOI), the Technological Acceptance model and the theory of reasons action. The study deployed the descriptive design and used data collected from 150 respondents from the Ministry of Land Housing and Human Settlement Development (MLHHSD) Management and responsible officers as well as Right of Occupancy owners. The results showed that relevant strategies such as the availability of ICT policy, ICT infrastructure, management support and commitment as well as training had a real impact on the implementation of ILMIS in the issuance of CRO. The study recommends that land management offices in Tanzania should restructure their ICT policies to spell clearly out the ILMIS implementation and adoption for effective and efficient CRO issuance. Furthermore, the study recommends training and sensitization to increase ILMIS land management uptake, and raise awareness to encourage positive user attitudes.

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