A Needs Assessment for Promoting Transformational Change Towards Accessibility in Education and Competence Mobilization for eLearning

Résumé

During the COVID-19 pandemic, higher education institutions worldwide encountered issues related to student dissatisfaction with online education. Several nations are poised to migrate to distance learning for technological and economic reasons. It becomes clear that current online learning should be applied under certain circumstances. The deployment of e-learning resources (ELR) has emerged as a strategy for addressing problems related to instructional design, technological packages, and easy access to education. In this context, Rwanda has used open and distance learning (ODL) to thrive in a continuously evolving educational environment. However, learners still have limited information about the use of e-learning platforms. To keep up with the changing nature of education, today's educators and students require ELR tools and information and communication technology (ICT) competencies. This research aimed to evaluate the needs, preparedness, and willingness of ODL professionals and learners at the University of Rwanda (UR) to enhance the use of ELR in the education and learning environment. In this research, a systematic questionnaire was considered for data collection purposes. The analyses were descriptive and consisted of either determining the proportion of answers to items in different segments of the questionnaire or determining the percentage of answers using various Likert scales and calculating the differences between scales. The results highlighted that several participants admitted to the University of Rwanda to having moderate knowledge of e-learning resources, and most of them regularly used text-based documents on e-learning platforms. Moreover, the participants demonstrated a need to avail internet connectivity and updated IT infrastructure, organize workshops and training, and conduct an awareness campaign on ELR and learning management system (LMS), It was also demonstrated that the ICT basic skills are needed to effectively implement e-learning at the University of Rwanda.

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