Family support and satisfaction with mammography results communication

Résumé

Introduction The quality of mammography results communication is critical for patient-centered care. Family support may influence satisfaction with this process. Objectives To explore whether family support predicts satisfaction with the communication of mammography results. Methods We conducted an online survey of the general female population in Tunisia via a sponsored Facebook campaign (December 2023–February 2024). Participants rated family support (satisfactory vs unsatisfactory) and satisfaction with results communication. Logistic regression was applied. Results A total of 278 women participated. The mean age was 46 years (SD 8.9, range 20–84). Most respondents were married (84.9%) and university educated (78.4%). Regarding socio-economic status, 66.5% reported middle income. Concerning communication, the majority received their mammography results face-to-face with a physician (81.3%), while smaller proportions were informed by non-physician healthcare staff (6.3%), by phone/email from a physician (3.0%) or by mail without interaction (0.4%). Other respondents didn’t specify the method. Satisfaction with communication was reported by 74% of women with satisfactory family support, compared to 42% with unsatisfactory support. Women with satisfactory family support were significantly more likely to report satisfaction with results communication (74% vs 42%, χ² = 6.8, p = 0.009). Family support independently predicted satisfaction (OR = 2.20, 95% CI 1.25–3.86, p = 0.01). Conclusions Among Tunisian women, family support is a strong determinant of satisfaction with results communication. Involving relatives in the process could enhance patient experience. Disclosure of Interest None Declared

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