Comparative analysis of the use of SA-SAMS and other school administration software in rural schools

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This study examines school preference to use the South African School Administration and Management System (SA-SAMS) over other administrative software solutions. The research aims to explore the benefits and challenges associated with SA-SAMS in school management. A qualitative research design was used, with data collected through interviews and analysed thematically. The study focused on five school administrators from the iLembe district, each representing a circuit within a district that consists of 441 schools. The population of the study includes school administrators responsible for managing school records, timetables, assessments, and compliance reporting. A purposive sampling technique was applied to select participants based on their experience with SA-SAMS. The findings indicate that schools prefer SA-SAMS because it integrates well with government education systems, ensures compliance with regulations, and supports essential administrative tasks like record-keeping and reporting. Participants highlighted that SA-SAMS helps align school management with the Department of Basic Education's requirements. However, the study also identified challenges, including difficulties in navigation, limited technical support, and system inefficiencies. Some administrators expressed concerns about the software’s user-friendliness and emphasised the need for better training and improved technical assistance. The study concludes that while SA-SAMS is widely used due to its alignment with national education policies, enhancements are required to improve its usability and efficiency. The findings suggest that continuous technical support, user training, and system upgrades could improve its effectiveness in school administration. Enhancing SA-SAMS based on user feedback will help schools maximize its potential for efficient data management and administrative processes.

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