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Review of: "The Nexus between corporate social responsibility and corporate social performance in the Service-Based Enterprises Sector: Insights from Zimbabwe"

Article scientifique 2023 Anglais

Résumé

The topic addressed by the authors seems relevant in the context of a developing country (Zimbabwe), where the greatest challenge facing companies is their sustainability.However, in general, the introduction to this article is too general.There is no sense of the relevance or importance of conducting such a study in Zimbabwe, and more specifically in the service sector.At this point, we might ask ourselves: 1/ What is the authors' motivation for tackling such a subject?What is the CSR situation of Zimbabwean companies?Are they committed or not?The authors should review the context of their study.At the end of the introduction, we also note the absence of a plan for structuring the article.The objective of the research, which is to verify or analyze the link between CSR and the social performance of companies in the service sector in Zimbabwe, deserves to cover all aspects of the main relationships.As formulated at present, however, it does not account for the intermediation of the philanthropic dimension of CSR with the other dimensions of CSR and social performance. 2/ Review of the literature/ theories used / conceptual framework of the researchThe first section of this study (a literature review) presents the theories used, the dimensions of social performance, and the development of hypotheses.The theories used are in line with the study conducted.The dimensions of performance are also well defined by the authors.However, it would be important for the dimensions of CSR to be debated on a theoretical level as well.Why not use the six areas defined by international organizations (ILO, UN, OECD, and EU) through their recommendations, conventions, guiding principles, and declarations for the attention of states and companies?These are: human rights, human resources management, the environment, customer-supplier/subcontractor relations, corporate governance, social commitment.

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Wamba, L. (2023). Review of: "The Nexus between corporate social responsibility and corporate social performance in the Service-Based Enterprises Sector: Insights from Zimbabwe". https://doi.org/10.32388/oo6b5s

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Auteur(s)

Léopold Djoutsa Wamba

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