Barriers to Stakeholder Management in Public Projects: A Case of Pre-Tertiary Educational Infrastructure Projects
Résumé
Stakeholder management failures are causing delays and disruptions in public pre-tertiary educational infrastructure (PPEI) projects due to under-recognized roles. This study identifies and classifies barriers to effective stakeholder engagement. Using a quantitative survey design, 223 valid responses were obtained from construction professionals, government officials and industry stakeholders involved in PPEI delivery. The data were analyzed using descriptive statistics and Principal Component Analysis (PCA). Findings revealed three key clusters of barriers: Identification and Communication, Management and Organizational, and Behavioral and Cognitive. Major challenges included poor communication, late stakeholder identification, weak project leadership, limited conflict resolution, and low trust. These issues hinder collaboration and project success. The study offers practical recommendations for institutions like the Ghana Education Trust Fund (GETFund) and local assemblies to enhance communication, clarify roles, and build trust, thus reducing project delays. It also points to the value of early stakeholder mapping, stronger conflict-management procedures, and leadership training as pathways for improving coordination in future projects. Although research on stakeholder management in construction is abundant, little has focused on PPEI projects in developing countries. This study therefore contributes new evidence that can support more effective stakeholder strategies and strengthen educational infrastructure delivery in Ghana and comparable settings.
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